Thanks For Choosing Us, Ensure to read our Terms of Service

Terms And Conditions

Welcome to LaundEase (“we,” “our,” “us”). By scheduling or using our laundry pickup, wash, fold, and delivery services (“Services”), you agree to the following Terms of Service.

1. Service Scope

We provide laundry pickup, cleaning (wash and fold), and delivery within designated service areas.

Specialty items (e.g., comforters, delicate fabrics, or heavily soiled items) may require additional charges or processing time.

Laundry must be placed in a secure bag at the agreed-upon pickup time/location. We are not responsible for items lost or stolen before pickup or after delivery drop-off.

2. Customer Responsibilities

Customers must check all pockets and remove valuables, cash, electronics, or hazardous items. LaundEase is not responsible for damage caused by items left in laundry (e.g., pens, lipstick, lighters).

Any special care instructions must be communicated in writing at the time of order.

Payment is due at the time of scheduling unless otherwise arranged.

3. Payments

We may suspend or refuse service for unpaid balances.

Standard turnaround is typically [24–48 hours] unless otherwise noted.

4. Turnaround & Delivery

Delays may occur due to weather, equipment issues, or other circumstances outside our control.

LaundEase does not provide compensation for lost, damaged, or delayed items. By using our Services, you agree that LaundEase has no liability for items once in our care, beyond using reasonable efforts to return laundry in clean and folded condition.

5. Liability

Customers accept all risks associated with laundry cleaning, including but not limited to shrinkage, color fading, or wear from normal washing.

6. Contactless Pickup & Delivery

For contactless service, items must be left at the designated spot. LaundEase is not responsible for loss or theft after delivery drop-off

Orders may be canceled up to 1 hour before scheduled pickup with no penalty. Cancellations made within 1 hour of pickup may be charged the full order price.

7. Cancellations

8. Governing Law

These Terms are governed by the laws of the State of Washington.